Privacy Policy

The following is Fitnesspro’s privacy policy. Please read these terms carefully and make sure you fully understand these Privacy policies before you (the customer) begin any projects with us. It is important to understand the meaning of these Privacy policies. Please note that we may need to change these Privacy policies occasionally without prior notice. Please contact us if you do not understand any Privacy Policy in this document.

Fitnesspro is committed to protecting your privacy and fully complies with the relevant provisions of the Personal Data (Privacy) Ordinance.

Fitnesspro collects information to improve our services and products and provide personalized offerings to each registrant.

We collect information when you enter a user agreement or register on the Fitnesspro website. While providing complete personal data is not mandatory, we require your name, phone number, email address, and HKID number to deliver our products and services.

Fitnesspro may request additional information to understand your needs better and provide personalized services. Providing this information is entirely optional. However, certain information may be necessary to deliver the requested service. We will always inform you when information is required and whether it’s mandatory.

• Attendance record.
• Purchase history.
• Name, address, mobile phone number, office number, emergency contact, emergency contact number, email, country, gender, marital status, identity card or passport number, profile photo, designation, company name and address  .
• Credit card details, payment details.
• Workout action plan and goals.
• How you heard about Fitnesspro.
• Community discussions, correspondence through our sites.
• Other information from your interactions with our sites, services, and content, including computer and connection information, page view statistics, traffic data, IP address, and standard web log information.

• To process your application and registration.
• To process your contract renewal.
• To conduct market research and analysis.
• For direct marketing.
• To determine eligibility for discounts.
• For other related purposes.

We may use your phone number, WhatsApp account, postal address, fax, and email for direct marketing activities, such as promoting our fitness, dining, and retail services, sending newsletters, contract renewals, and market updates.